Our Mission

To build a sustainable, robust and growing business as the IT Services provider of choice for businesses in Singapore especially small and medium sized Singapore enterprises and the regional or local Singapore office of multinational companies.

Outsourced IT Management

Services

  • Server Room planning and establishment with new network, security and infrastructure
  • Server Room planning and relocation with new and moved equipment and services
  • Architectural upgrades, enhancements and expansions
  • Software upgrades, integrations and implementations
  • IT Asset Register set up and updated as required
  • Software licences administered
  • Hardware maintenance contracts administered, refresh schedule maintained

Benefits

  • Specialist technical expertise reduces risk in this critical area
  • Software licences including CAL’s reviewed and confirmed
  • Client staff are not distracted from their core tasks
  • Downtime minimised with focussed planning and expert execution
  • Professional Project Management for all projects for on time, on budget results
  • New system design fully documented for future reference
  • A cost effective approach is always the goal
  • We work with client in-house IT staff to provide an operational, maintainable system

Office IT Services

Services

  • Antivirus and Antispyware tools licensed, installed, updated and monitored
  • Backup tools installed, licensed and monitored
  • IT Asset Register set up and updated as required
  • Software licences administered
  • Hardware maintenance contracts administered, refresh schedule maintained

Benefits

  • Specialists are charged with the IT tasks
  • Client staff are not distracted from their core tasks
  • More time is available to focus on core tasks
  • Resource conflicts between IT and revenue producing responsibilities are avoided
  • Costs are better forecast and smoothed
  • IT documentation is maintained for later troubleshooting

Prince2 Project Management Methodology

Services

  • All projects are founded on a solid base of Business Case and Project Initiation Document
  • Stages separate the hard limits of current tasks from the less clear future efforts
  • Planning is fundamental to each stage as well as the project as a whole
  • Scope changes are considered fully before they are agreed
  • Highlight reports communicate real progress to all stakeholders
  • Risks are managed proactively and communicated
  • Tolerances are monitored to recognise many issues before they occur
  • Issues are treated as exceptions for resolution and communication
  • Quality is a constant consideration

Benefits

  • Clear recognition of the business goals avoid schedule and budget wastage
  • Scope creep is avoided as the impact is recognised ahead of any approval to include them
  • Stakeholder communication minimises late breaking concerns
  • Stage planning allows a gate to confirm future direction before continuing the project
  • All these benefits can be summed as projects on time and on or under budget
  • Prince2 is a widely used methodology, for easy recognition by subsequent Project Managers

Our Creed

Matlock Consultants provides a high quality service at a reasonable cost characterised by:

  • Listening to client needs and focusing on fulfilling those needs
  • Using knowledgeable staff to avoid promising what cannot be delivered
  • Maintaining client confidentiality at all times
  • Using Prince2 project management methodology for on time on budget results while consistently addressing risks, incorporating variations and honestly communicating progress.

Our People

Matlock management has many years IT management and IT project management experience in Australia, UK and throughout Asia.

Engineering work is handled by employees and contract technicians, supervised by the consultant managing the account. So clients are assured of consistent, familiar contacts and advice.

Contact Matlock Consulting for further information on all of our IT Services including Outsourced IT Management, Office IT Services and Prince2 Project Management.